Rules and Regulations

Subject to these Terms and your payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, and revocable license to use The Friendly PARTNER software toolkit for your personal trading purposes.

Your licence covers you as an individual, not a single device or a single trading account: one active subscription validates the software on every MetaTrader account you have registered to your account with us, up to the maximum of three (3) accounts.

You may not:

• Copy, modify, distribute, reverse-engineer, decompile, or disassemble the software;
• Use the software for any commercial purpose without our prior written consent;
• Rent, lease, lend, sublicense, or transfer the software to any third party;
• Use the software in any way that violates applicable laws or regulations;
• Use the software to harm, harass, or defraud any person or entity.

We record the IP addresses from which your licence is validated in order to detect licence sharing, as described in our Privacy Policy. Accounts showing signs of shared use are reviewed by a member of our team.

The software, including all intellectual property rights therein, is and remains our exclusive property. You acknowledge that you do not acquire any ownership rights in the software by using it. Any unauthorized use of the software may violate intellectual property laws and will result in immediate termination of your license.

In accordance with the Saudi Copyright Law, which comes into force in August 2026, software licenses are expressly enforceable as a matter of statute. The Saudi law provides strengthened legal protection for software and digital content, and we reserve all rights to enforce our intellectual property rights under this law.

We assert our intellectual property rights globally and will take all necessary legal action to protect our software and brand from unauthorized use, copying, or distribution anywhere in the world.

To use The Friendly PARTNER you must create an account with your email address and a password, and confirm your email address before you can sign in.

In your dashboard you then declare the account holder name exactly as it appears on your MetaTrader account, and add the MT4/MT5 account number(s) you want the software to run on. The information you provide must be true, accurate, and kept up to date — the name you declare is compared with the name your trading platform reports when the software validates your licence, and a mismatch will prevent the software from validating until the two agree.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized access to your account.

Each user may hold only one account with us. Each MetaTrader account number may be registered to only one user, and may receive the free trial only once, ever — we keep a permanent record of every account number that has been granted a trial, and that record is retained even if the user account it belonged to is deleted.

Attempting to claim a second trial by registering an account number whose trial has already been used will end any free trial you currently hold and will prevent you from adding further MetaTrader accounts until you hold a paid subscription. Any attempt to create multiple accounts or otherwise abuse the free trial may result in termination of all accounts and forfeiture of any subscription rights.

We offer a 29-day free trial of The Friendly PARTNER. The trial begins once you have both declared your MetaTrader account holder name and added at least one MT4/MT5 account number in your dashboard — whichever of the two you complete second is the moment the trial starts. Adding an account without declaring your holder name does not start the trial.

The trial covers both plans, requires no payment details, and expires automatically at the end of the 29 days with no charge. We will email you when it begins.

You may subscribe to a paid plan at any time — during your free trial or after it has ended. Your subscription renews automatically at the end of each billing period unless you cancel before the renewal date.

If you subscribe while a free trial is still running, billing begins immediately on subscribing and any unused trial days do not carry over. This is stated on the Pricing page at the point of purchase.

All prices are displayed on our Pricing page and are shown in US dollars. Prices vary by country: the amount you are charged is determined at checkout by our payment provider based on your location, and is shown to you in full before you confirm the purchase.

We reserve the right to change our prices at any time. However, if you subscribe during our launch pricing period, any pricing guarantees (including “launch pricing”) that are expressly stated on our Pricing page will apply to your subscription for as long as you remain an active subscriber. Any price changes will be communicated to you at least 30 days in advance.

Payments are processed by Paddle, which acts as Merchant of Record for your purchase. Your invoice is issued and emailed by Paddle. We never see or store your card details.

You may cancel your subscription at any time, yourself, from your dashboard: Subscriptions → Cancel plan. Cancellation takes effect immediately upon confirmation — no request, approval or contact with us is required, and you will not be charged again.

Upon cancellation, your access continues until the end of the billing period you have already paid for, and is not renewed. Your dashboard shows the date on which your access ends, and we send you an email confirming it.

You may also cancel using the subscription-management link in the invoice email sent to you by Paddle, our payment provider, or by contacting us through the Contact page if you would prefer we do it for you.

We are committed to providing clear and accurate information about our products and services. On our Website, we disclose:

• Our company name, legal form, and contact details;
• A clear description of our software and its features;
• The price of our software, including all applicable fees and taxes;
• The terms and conditions of our free trial and subscriptions;
• Our refund and cancellation policies.

In accordance with consumer protection laws in various jurisdictions where we operate, you may have the right to withdraw from your subscription contract within a specified period:

• UAE: Under Federal Decree-Law No. 14/2023 on Trading by Modern Technological Means, you have the right to cancel within the cooling-off period as specified by law, provided you have not fully consumed the service. For digital software, the right of withdrawal may not apply once the software has been downloaded and activated;
• KSA: Under the Saudi E-Commerce Law, consumers have the right to return products within 7 days if unused;
• Kuwait: Under Decree Law No. 10/2026, consumers have a 14-day contract withdrawal right for products returned in original condition;
• EU and other jurisdictions: Where applicable, you may have a 14-day cooling-off period for distance contracts, subject to the exemptions for digital content.

Our 29-day free trial is offered so that you can evaluate the toolkit in full before paying anything.

If you are not satisfied with The Friendly PARTNER, you may cancel your subscription at any time. Our full Refund Policy sets out when a refund applies, how the free trial affects your rights, and how to request one — including the technical-evaluation procedure for suspected defects. Refunds are provided in accordance with applicable law:

• UAE: Consumers are entitled to refunds for defective, damaged, or misdescribed goods or services;
• KSA: Clear return and exchange policies must be disclosed to consumers;
• General: Refunds are at our sole discretion unless otherwise required by law in your jurisdiction.

Our Partner Program is open to any individual who can bring new clients to The Friendly PARTNER. Partners act as marketing referrers only and are not software sellers. Joining requires a free account and acceptance of the Partner Program terms; it does not require you to hold a subscription of your own.

Partners must:

• Promote The Friendly PARTNER using only the correct terms: “trading toolkit,” “precision execution panel,” “breakout context detector”;
• Always use the correct brand name: “The Friendly PARTNER”;
• Submit any custom promotional materials for approval before publishing;
• Comply with applicable laws and regulations, including licensing requirements for promotional content in their jurisdiction.

Partners:

• Are not involved in selling software, collecting payments, or processing transactions;
• Do not receive payment directly from clients;
• Do not represent themselves as employees or agents of TFP Software FZCO;
• Must not promise guaranteed profits or specific returns;
• Must not describe The Friendly PARTNER as a “signal service,” “trading bot,” or “automated system”;
• Must comply with all applicable laws in their jurisdiction, including local advertising and licensing requirements.

All commercial contracts, billing, payment collection, and technical support are provided exclusively by TFP Software FZCO; partners are never parties to any sale of the software.

Partners earn a recurring commission on every active client they refer. Commission is paid monthly for as long as the client remains an active subscriber. Commission rates are 25% standard and 30% enhanced (for partners with 50 or more active direct clients).

Balances below the minimum payout threshold roll over to the following month. Full terms — including the payout threshold, payout methods, and the forfeiture of accrued and future commission where a partner is excluded for misconduct — are set out on the Partner Program page and are accepted when you join.

While we strive to ensure our software is accurate and reliable, we do not warrant that the software will be error-free, uninterrupted, or compatible with all systems and devices. All-Aligned Logic is available exclusively on MT5 due to platform security requirements, and we make no warranties regarding its availability or performance on MT4.

• For users in the UAE: This disclaimer complies with the requirements of Federal Law No. 15/2020 on Consumer Protection and Federal Decree-Law No. 14/2023 on Modern Technology-Based Trade;
• For users in the KSA: This disclaimer complies with the Saudi E-Commerce Law and the Saudi Copyright Law;
• For users in the UK: Your statutory rights are not affected by this disclaimer;
• For users in the USA: This disclaimer does not limit any rights you may have under applicable state or federal consumer protection laws.

These limitations apply to the maximum extent permitted by law in your jurisdiction. If any jurisdiction does not allow the exclusion or limitation of liability as set forth above, the liability of TFP Software FZCO shall be limited to the maximum extent permitted by law in that jurisdiction.

These Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions. This applies to all users, regardless of their country of residence or location.

Any dispute, controversy, or claim arising out of or relating to these Terms or our services shall be resolved as follows:

• 13.2.1 Informal Resolution: We encourage you to contact us first to resolve any dispute informally. Most disputes can be resolved quickly and amicably through our support channels.
• 13.2.2 Formal Resolution: If the dispute cannot be resolved informally, it shall be referred to and finally resolved by the competent courts of the United Arab Emirates.

• Kuwait: Under Decree Law No. 10/2026, specialized committees have been established to handle violations and disputes arising from digital commerce.
• Saudi Arabia: Under the Saudi E-Commerce Law, disputes are resolved by committees established by the Ministry of Commerce, with decisions subject to appeal before the competent administrative court.
• UAE: Under Federal Decree-Law No. 14/2023, the Ministry of Economy is responsible for protecting consumer interests in digital transactions and may issue terms and conditions to achieve this objective.

For users located in jurisdictions other than those listed above, you agree that these Terms shall be governed by UAE law, and you agree to submit to the exclusive jurisdiction of the courts of the UAE. By using our services, you waive any claim that UAE law is not the appropriate governing law, or that the courts of the UAE are not the appropriate forum for any disputes.

Nothing in this section shall prevent you from relying on mandatory consumer protection laws in your jurisdiction that cannot be waived by contract.

Under Decree Law No. 10/2026, all online sellers operating in Kuwait must be registered with the Ministry of Commerce and Industry. We are actively monitoring these requirements and will ensure compliance as they become applicable to our operations.

Under the Saudi E-Commerce Law (Royal Decree M/126), merchants must provide consumers with specific disclosures, including their contact information and commercial registration details, and respect consumers' rights to return goods within 7 days.

Under Federal Decree-Law No. 14/2023, businesses engaging in modern technology-based trade must:

• Obtain necessary approvals, permits, and licenses;
• Provide a technically safe environment for transactions;
• Sell only legally permitted goods or services;
• Determine and publicly disclose the terms and conditions of sales;
• Provide a detailed non-paper invoice.

Under Federal Law No. 15/2020 on Consumer Protection, suppliers must protect consumers' privacy and data security, provide accurate information, settle disputes promptly, and provide invoices that include the trade name, address, type of goods or services, price, and quantity.

Under Oman's Personal Data Protection Law (Royal Decree No. 6/2022), transfers of personal data outside Oman are subject to specific conditions. We rely on the safeguards described in our Privacy Policy for all international transfers, and where the law of your jurisdiction requires your explicit consent for a transfer, we obtain it.

We are committed to complying with all applicable laws and regulations in the jurisdictions where we operate. If you believe that any provision of these Terms does not comply with the laws of your jurisdiction, please contact us immediately.

The Friendly PARTNER software toolkit has undergone a terminology update to ensure clarity and compliance with applicable regulations in various jurisdictions. The following feature names have been revised:

Our Video Guides, available on our Website, include screen recordings and visual demonstrations that may display the previous terminology in certain images, settings tables, or Info Window displays. Please note:

• The updated terminology is the current and accurate version. All feature names in the live software toolkit reflect the updated names listed above.
• The Video Guides are educational and historical. They were recorded at different stages of the software's development and may contain screen captures that show previous versions of the interface, including the old terminology.
• The information provided in the voiceover and narration is the authoritative source. In the event of any discrepancy between the visual display in the Video Guides and the verbal explanation provided by Sage AI, the verbal explanation shall prevail.
• All references to “Signal” or “Signals” in the Video Guides refer exclusively to “Breakout Alerts” or “Breakout Confirmations.” The toolkit does not provide trading signals, entry signals, or any form of trading recommendation.
• The software's Settings Table and Info Window in the live version are accurate and up-to-date. Any visual difference between the Video Guides and the live software is due to the use of historical footage for educational purposes.

As part of providing you with access to and support for The Friendly PARTNER software, we may send you service-related communications. These are sent to help you set up, configure, and use the toolkit effectively and may include:

• Setup guides and installation instructions
• Configuration tips and best practices
• Technical support and troubleshooting assistance
• Updates about the toolkit's functionality or performance
• Proactive outreach to ensure you are using the toolkit correctly
• Community engagement messages

Certain service communications are essential to the performance of our contract with you and to comply with legal obligations. These include, but are not limited to, notifications regarding:

• Email address verification and password resets
• Trial start and expiry
• Subscription renewal and payment confirmations
• Security alerts
• Critical technical updates affecting the functionality of the toolkit
• Changes to these Terms or our Privacy Policy

You cannot opt out of essential service communications.

Non-essential service communications are helpful but not strictly necessary for the core service. These may include educational content, community engagement messages, or proactive outreach to help you improve your use of the toolkit.

You may opt out of these at any time by switching off Product updates and offers under Account details in your dashboard, or by clicking the unsubscribe link included in any such email. Opting out will not affect your receipt of essential service communications.

We may use your contact details to send you information about our products, services, and other communications that may be of interest to you.

We will only send you marketing communications where you have provided your explicit, prior consent. You are presented with a clear, unchecked opt-in checkbox on our sign-up form, which is separate from these Terms and Conditions.

You may withdraw your consent at any time by:

• Clicking the unsubscribe link included in marketing emails
• Updating your communication preferences within your dashboard
• Contacting us using the details provided in Section 17 (Contact Us)

Our collection, use, and protection of your personal data in connection with these communications is governed by our Privacy Policy, which is incorporated into these Terms by reference.